Workplace English Campaign

Written English


English for Business Communications (EBC)

Tests the candidate's ability to understand written instructions, business communications, non-textual sources, such as charts and figures, and respond by writing letters, memos, press releases, quotations, etc.

Level 1 sample paper - 60038
Level 2 sample paper - 50142
Level 3 sample paper - 60156



English for Office Skills (EOS)

Tests the candidate's accuracy in carrying out routine duties:

  • Taking messages and instructions

  • (listening, filling in the blanks/forms/diary, and giving the correct spellings)
  • Extracting and transcribing information

  • (reading and filling in the blanks)
  • Proof-reading

  • (reading, identifying errors and making amendments)
  • Preparing finalized documents

  • (choosing the right answers, punctuating a passage, etc)

No extensive writing is required.

Level 1 sample paper - 60015
Level 2 sample paper - 60057



International English for Speakers of Other Languages (IESOL)


Scheme Handbook

Preliminary Level sample paper
Access Level sample paper
Achiever Level sample paper
Communicator Level sample paper
Expert Level sample paper
Mastery Level sample paper



International Spoken English for Speakers of Other Languages (ISESOL)


Scheme Handbook

Preliminary Level sample paper
Access Level sample paper
Achiever Level sample paper
Communicator Level sample paper
Expert Level sample paper
Mastery Level sample paper







From 1st October 2005, City & Guilds Pitman Qualifications is known as City & Guilds. Some of the contents contained in the past paper which was previously published may still have the name of Pitman Qualifications and its logo.





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